I actually helped him along a very little bit but I am not successful. Once we printed neck to top of head.missing upper body.shoulders tux.shirt & tie (School Yearbook Photo for relatives for Christmas) Have been successful printing 2 x 5 actual size after editing but I could do that without a Techs help. He was unable to help me print a 5 x 7 photo appearing on my screen to paper. We resolved the SYSTEM ERROR MESSAGE 000 (Cleaned Cartridges and reinstalled) No new error messages so far. I have talked with Lexmark Tech.referred by Dell Tech. You are the ONLY person I have talked with that seems to know what I'm talking about. I hope you received my letter of gratitude. Hi Fireberd aka Jack, This is Joyce again. My son, 18, would agree with you, "Pedal Steel Guitar Rules". Thank you again for trying to help this little old Mother.
Also, when I see the exact item I wish to print on my screen, several times it has printed and I get only a small portion of the shoulder of the black tux and white shirt.just a very small image piece. However, the Lexmark 85 has shown me a SYSTEMS ERROR 000 several times and has stopped printing in mid printing. Two different bits of information comes up when I view this on my compuer. In reply to your questions, I think the computer is a Dell 2350 and the GSI PhotoSuite is 8.1 or 4. I told you I am new at the computer and new at this board. I had been at it for about 12 hours and my old eyes could not last any longer. I waited for a reply, tried a few other things and finally had to call it quits.
Fireberd, I apologize for not responding this early morning.
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